Morgan Hines, at PhocusWire, published a comprehensive article about how airlines use Generative AI, which includes examples from United, Lufthansa, Finnair, Sabre, IBS, FLYR and… Threedot.
Our contribution, based on an airline study conducted with MBA students of Cranfield University, identified use cases such as:
- digital customer assistant (commercial)
- incident report and root cause analysis (operations)
- reduction of manual reconciliations (support)
For more information about the study or how Threedot can help, contact us 🤗
#GenAI #digitaltransformation #digitalairline
