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Threedot regularly posts insights and comments the news of the air travel industry in this blog for your reading pleasure

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News

Let’s use today’s outage to rethink our IT systems for resilience to cyberthreats

Today's (19 July 2024) IT outage is a vivid reminder of the…
19/07/2024
News

How airlines use Generative AI

Morgan Hines, at PhocusWire, published a comprehensive article about how airlines use…
10/07/2024
Insights

Migrating an airline PSS is like performing open-heart surgery

One of my favorite expressions from airline retailing leaders about major transformations…
08/07/2024
News

The relevance of a central airfare database in a world of API connectivity

10 years ago I raised the question of the relevance of a…
22/06/2024
News

Pulse of airline distribution from the Travel Tech Show

Yesterday at the TravelTech Show in London we've taken the pulse of…
18/06/2024
News

Exploring collaboration between airlines, airports and service providers to deliver a frictionless customer experience

Our panel at Future Travel Experience Ancillary & Retailing in Dublin explored…
14/06/2024
News

The latest airline retailing strategies from 3 major airline groups

This morning at Future Travel Experience Ancillary & Retailing we dedicated a…
12/06/2024
Insights

City center to airport lounge in less than 30 minutes

How long does it take to go from your home city's center…
10/06/2024
News

Latest innovations in the airport customer experience

I had the pleasure to moderate an engaging panel with airport leaders…
24/05/2024
Insights

Customer experience flying with Saudia, from shopping for the flight to baggage delivery

Yesterday I flew with Saudia (SV) for the first time. I’ve picked…
20/05/2024
Insights

Between the lines of Sabre’s quarterly report and CEO’s interview

"We are 12 years in NDC and very low adoption". Kurt Ekert,…
07/05/2024
Insights

What do airline leaders need to know about the GenAI breakthrough?

During recent conversations with airline leaders about the GenAI breakthrough, the first…
25/04/2024
Insights

The aviation sustainability challenge will grow before it becomes an opportunity

My latest article for the World Aviation Festival talks about the aviation…
18/04/2024
News

Amadeus partners with BA: what does the PR say?

When a leading global airline, which contributed to the launch of NDC,…
18/04/2024
Insights

“Transformation” is a complex, non-linear change

As the air transport industry is going through the transformation of decarbonation,…
11/10/2023
News

Is Aviation in the mood for a Festival?

As a few of us are heading to Lisbon next week for…
04/09/2023

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