News Let’s use today’s outage to rethink our IT systems for resilience to cyberthreats Today's (19 July 2024) IT outage is a vivid reminder of the cybersecurity risks faced…Threedot19/07/2024
News How airlines use Generative AI Morgan Hines, at PhocusWire, published a comprehensive article about how airlines use Generative AI, which…Threedot10/07/2024
Insights Migrating an airline PSS is like performing open-heart surgery One of my favorite expressions from airline retailing leaders about major transformations is: "Migrating a…Threedot08/07/2024
News The relevance of a central airfare database in a world of API connectivity 10 years ago I raised the question of the relevance of a central airfare database…Threedot22/06/2024
News Exploring collaboration between airlines, airports and service providers to deliver a frictionless customer experience Our panel at Future Travel Experience Ancillary & Retailing in Dublin explored the collaboration between…Threedot14/06/2024
News The latest airline retailing strategies from 3 major airline groups This morning at Future Travel Experience Ancillary & Retailing we dedicated a session to the…Threedot12/06/2024
Insights Customer experience flying with Saudia, from shopping for the flight to baggage delivery Yesterday I flew with Saudia (SV) for the first time. I’ve picked this direct flight…Threedot20/05/2024
News Amadeus partners with BA: what does the PR say? When a leading global airline, which contributed to the launch of NDC, announces the selection…Threedot18/04/2024
News The irony of the system failure of NATS, the UK air traffic controller There is something ironic in the latest massive flight cancellation in the UK, this time…Threedot31/08/2023
News The volume of NDC transactions in the US exceeded 10% In the context of aviation, NDC stands for New Distribution Capability. It is a technical…Threedot29/08/2023