Insights How railways are expanding their product and connecting with travelersThe World Passenger Festival invited me to chair the Commercial Strategy track on 17-18 Nov…Threedot22/11/2022
Insights Process-centric airlines fail to provide a smooth customer experience in case of travel disruptionSome travel tech startups offer instant refunds of air travel services. They address the process-centric…Threedot24/10/2022
News Highlights of the debates at the 27th International Airline Symposium with Nawal TanejaIt is impossible, and would be unfair, to summarize two days of intense debates at…Threedot14/10/2022