Customer experience Archives - Threedot | Travel Consultancy

How railways are expanding their product and connecting with travelers

The World Passenger Festival invited me to chair the Commercial Strategy track on 17-18 Nov…

<img alt='Threedot' data-srcset='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=140&d=mm&r=g 2x' height='70' width='70' decoding='async' data-src='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=70&d=mm&r=g' class='avatar avatar-70 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Threedot' src='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Threedot22/11/2022

Process-centric airlines fail to provide a smooth customer experience in case of travel disruption

Some travel tech startups offer instant refunds of air travel services. They address the process-centric…

<img alt='Threedot' data-srcset='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=140&d=mm&r=g 2x' height='70' width='70' decoding='async' data-src='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=70&d=mm&r=g' class='avatar avatar-70 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Threedot' src='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Threedot24/10/2022

Highlights of the debates at the 27th International Airline Symposium with Nawal Taneja

It is impossible, and would be unfair, to summarize two days of intense debates at…

<img alt='Threedot' data-srcset='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=140&d=mm&r=g 2x' height='70' width='70' decoding='async' data-src='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=70&d=mm&r=g' class='avatar avatar-70 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Threedot' src='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=70&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/820a051366150054c7a1fbcf2b28e33e?s=140&d=mm&r=g 2x' class='avatar avatar-70 photo' height='70' width='70' decoding='async'/>

Threedot14/10/2022