News Exploring collaboration between airlines, airports and service providers to deliver a frictionless customer experience Our panel at Future Travel Experience Ancillary & Retailing in Dublin explored the collaboration between…Threedot14/06/2024
Insights City center to airport lounge in less than 30 minutes How long does it take to go from your home city's center to the airport…Threedot10/06/2024
News Latest innovations in the airport customer experience I had the pleasure to moderate an engaging panel with airport leaders about innovation in…Threedot24/05/2024
Insights Customer experience flying with Saudia, from shopping for the flight to baggage delivery Yesterday I flew with Saudia (SV) for the first time. I’ve picked this direct flight…Threedot20/05/2024
News Future Travel Experience renew their partnership with Threedot in 2024 Following the successful Future Travel Experience Ancillary & Retailing event in Dublin last month, what else…Threedot23/06/2023
News Thank you to the participants of Future Travel Experience 2023 Many thanks to all the participants and speakers who made Future Travel Experience Ancillary & Retailing 2023…Threedot27/05/2023
News StB projects that have changed the air travel experience Last week's Passenger Terminal EXPO & CONFERENCE in Amsterdam was the opportunity to meet again with…Threedot19/03/2023
Insights How railways are expanding their product and connecting with travelers The World Passenger Festival invited me to chair the Commercial Strategy track on 17-18 Nov…Threedot22/11/2022
Insights Process-centric airlines fail to provide a smooth customer experience in case of travel disruption Some travel tech startups offer instant refunds of air travel services. They address the process-centric…Threedot24/10/2022
News Highlights of the debates at the 27th International Airline Symposium with Nawal Taneja It is impossible, and would be unfair, to summarize two days of intense debates at…Threedot14/10/2022